This WHO guide for emergency risk communication (ERC) policy and practice provides overarching, evidence-based guidance on how risk communication should be practiced in an emergency. The recommendations also guide countries on building capacity for communicating risk during health emergencies.
Source: Communicating Risk in Public Health Emergencies (WHO)
Guide des ressources pour les téléopérateurs pour le centre d’appel gratuit sur EBOLA en Côte d’Ivoire. (ligne verte). Ce guide peut être utilisé également par des agents communautaires, des hommes et femmes des médias etc.
This Field Guide was developed for the Social Mobilisation Action Consortium (SMAC). SMAC is comprised of BBC Media Action, U.S. Centres for Disease Control and Prevention, FOCUS 1000, GOAL and Restless Development. The CLEA approach builds on a history of Participatory Rural Appraisal (PRA), and takes inspiration from the Community-Led Total Sanitation (CLTS) approach and its success in Sierra Leone.
These are resources countries can use to set up a crisis call center or hotline.
Prise en charge clinique des cas d’ebola – Guide de poche de l’agent de santé – Guinée
Version: Avril 2014
Viral Haemorraghic Fever Management – Health Worker Pocket Book – Guinea
Version: April 2014
Includes behavioral & social interventions, media & communication, psychosocial management, & Annex 18: transmission risk reduction in home-care settings
The Ebola Communication Network was originally developed by the Health Communication Capacity Collaborative (Cooperative Agreement #AID-OAA-A-12-00058) and expanded under Breakthrough ACTION (Cooperative Agreement #AID-OAA-A-17-00017) both under the leadership of Johns Hopkins Center for Communication Programs. This website is now maintained by Johns Hopkins Center for Communication Programs and its contents are the sole responsibility of CCP. The contents of this website do not necessarily reflect the views of USAID, the United States Government, or Johns Hopkins University.
